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Supplier Relationship Management

Live Online Course For Teams

Courses Overview

Supplier relationships are critical to any enterprise that depends on external providers. Leading organisations know that it’s vital to manage these relationships well – at both the corporate and interpersonal levels.

The clinic starts at the most strategic level by to categorizing your suppliers by mutual importance (how important each party is to the other). This sets up what is possible. We then design the behaviours that one of your key relationships requires, learn how turn these into a scorecard and contract feature, and how make it work in practice.

To kick off implementation, we learn how to influence everyone involved in the relationship. During the three weeks, you’ll be observing behaviour gaps in both parties and choosing a quick win to implement for our follow-up session

Outcomes

  1. Categorise your suppliers by the different relationships.
  2. See if your relationship is working and what to do about it.
  3. Turn one of your relationship into a high performing one with some simple techniques.
  4. Get everyone on the same page, wherever their current thinking is.
  5. Plan a good relationship from start to finish – even before you’ve selected any suppliers.

Clinic Features

My online clinics are highly interactive with a combination of breakouts, online polls, and work sharing. Capability building is spread out over a period of three weeks to learn and implement in bite-sized chunks during the journey.

  • Sessions can be in Zoom or MS Teams
  • 3×3-hour live courses – one each week
  • On call support for the challenges to be achieved each week
  • Post clinic quick win/fail fast challenge and 1 hour session.

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KPI

KPIs

This clinic will enable your team to set the scene for success and then drive it home. Focus on measuring what matters most, not measuring just for the sake of having KPIs. Create KPIs that stakeholders want to see, in the way they want to see them. Have the confidence to develop SMART KPIs that actually work in practice

SoWs

Writing a clear and concise SoW seems easy in theory but is incredibly challenging in practice. This session shows you how to write a SoW that will work and be highly valued by your business and your providers.

Buying Wisely

Choosing which providers your organisation will depend upon for many years is a critical activity. Vigilant selection delivers the best match - if your organisation truly knows the market and what it wants.

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