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Supplier Relationship Management

Live Online Course For Teams

Courses Overview

Supplier relationships are critical to any enterprise that depends on external providers. Leading organisations know that it’s vital to manage these relationships well – at both the corporate and interpersonal levels.

The clinic starts at the most strategic level by to categorizing your suppliers by mutual importance (how important each party is to the other). This sets up what is possible. We then design the behaviours that one of your key relationships requires, learn how turn these into a scorecard and contract feature, and how make it work in practice.

To kick off implementation, we learn how to influence everyone involved in the relationship. During the three weeks, you’ll be observing behaviour gaps in both parties and choosing a quick win to implement for our follow-up session


  1. Categorise your suppliers by the different relationships.
  2. See if your relationship is working and what to do about it.
  3. Turn one of your relationship into a high performing one with some simple techniques.
  4. Get everyone on the same page, wherever their current thinking is.
  5. Plan a good relationship from start to finish – even before you’ve selected any suppliers.

Clinic Features

My online clinics are highly interactive with a combination of breakouts, online polls, and work sharing. Capability building is spread out over a period of three weeks to learn and implement in bite-sized chunks during the journey.

  • Sessions can be in Zoom or MS Teams
  • 3×3-hour live courses – one each week
  • On call support for the challenges to be achieved each week
  • Post clinic quick win/fail fast challenge and 1 hour session.

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